Turning the Tables: New Book Looks at How WTC Restaurant Workers Used 9/11 Tragedy As Organizing Opportunity

 

Atop the North Tower of the World Trade Center, employees from every nationality graced the tables of the Windows on the World restaurant serving exquisite wines and delicacies while speaking in their native tongues for the benefit of tourists that came to dine at one of the city’s must-see attractions. But after the 9/11 attacks, the plethora of languages was snuffed out. The fall of the towers took the lives of 73 Windows on the World employees, displacing hundreds more. In the years that followed, Windows on the World survivors found themselves still struggling to recover from the loss of their jobs and their co-workers while watching in dismay as anti-immigrant sentiments gained strength in the larger society. 

 

"There was a lot of backlash in New York especially [for] immigrants and people of color, people like mine, Arab and Muslim," said Fekkah Mamdouh, a Moroccan immigrant and former employee at Windows on the World, at a Feb. 4 book release event at Fordham Law School in New York. The event celebrated the recent publication of The Accidental American (Barrett-Koehler Press), co-authored by Mamdouh and Rinku Sen, president and executive director of the Applied Research Center (ARC) and publisher of ColorLines magazine.  

 

"I lost 73 of my brothers and sisters," said Mamdouh, who worked tirelessly with his union helping displaced workers and families of victims. In 2002, Mamdouh, along with three other individuals, founded the Restaurant Opportunities Center of New York (ROC-NY) to advocate for restaurant workers' rights and overturn the culture of unjust labor practices within the industry. At first the organization catered to the most exploited workers—low-income "back of the house" employees, usually immigrants—but soon grew to include native born employees, and even higher-paid "front of the house" workers, owners and managers.  

 

"U.S. residents and people like Mamdouh, people like me…have the same sets of interest and those interest would be much better served together than apart," says Sen. At times interspersed with personal anecdotes of Mamdouh's worker experience The Accidental American captures the progression of ROC-NY into a pan-worker coalition of both the native and foreign born. Sen also weaves in the greater issue of Congress' immigration reform debate. "There's a fundamental unfairness to that, that has to be addressed in our immigration policy," she says. "What you see in Congress is the definition of the American community getting narrower and narrower…more and more exclusive."  

 

And it is this exclusionary politics that ROC-NY is fighting. Saru Jayaraman, co-founder of ROC-NY says the restaurant industry is now the largest private sector employer in the country, with 13 million employees nationwide and 200,000 employees in New York City. Yet the levels of worker organization remain low, with only one percent unionized in the city and less than one percent unionized in the country. Besides fighting abusive practices in the restaurant industry, ROC-NY is stopping nothing short of overturning the exploitative treatment of workers in the restaurant industry. 

 

In 2006, in conjunction with ROC-NY, former Windows on the World employees founded Colors, one of the city's first worker-owned restaurants, where everyone—from the busboy to the chef—owns an equal part of the restaurant. Located on Lafayette street in the heart of NoHo, the chic and luxurious Colors celebrates cuisines from all over the world, reflecting the 22 different ethnicities of its 32 worker-owners. 

 

"The idea of the ‘accidental American’ is that even for people who choose to come here there’s an element of accident,” says Sen. “Then there’s no such thing as a pure American identity, everybody’s got the right to claim that identity and to shape it.”

 

“Even Christopher Columbus came here by accident,” says Mamdouh.